Azure Outage Causing Problems

I am trying to get a lot of tasks done today and am being thwarted by Microsoft's Azure outage. This is not a knock against Azure as I didn't think that many services used it. It is only during an outage that you realize how much you use that service and how it affects you.

I received an e-mail from my employer letting me know that the Azure outage made it impossible to contact our travel department by phone. They suggested using e-mail should we need to talk with someone. Having taken a few trips for work, I know that e-mail is a great alternative as they are quick to respond. I didn't worry about it and kept about my daily tasks.

Next my wife informed me that Costco might be a great place to get refills for a consumable item we need to replace which is filters for our furnace because it is running more with the cold weather. I didn't want to hop in my car and so I tried to log onto the Costco website. In white letters on a blue background it says that some customers are experiencing site performance problems. While some of the site works, not everything does. For instance I can't set my local store correctly. Even though I enter my zip code, it only shows me stores in the state of Washington. Eventually they will figure it out. Of course I do have the option of running down there in my car should it be an emergency.

Several days ago I received a letter from a previous employer saying that my employee information got hacked and they are providing me with free identity protection from Cyberscout. While it makes sense to be wary of a company you have not heard about, they are legitimate and owned by TransUnion, one of the major credit bureaus. In the course of setting up my account, they need to send a code to my phone for multi-factor authentication. While the phone number I provided worked once, it didn't send the second code. To finish setting up the account I had to call their service center.

Sometimes computers greatly simplify our lives. Other times, such as in the case of downed systems, they really slow us down. Fortunately we have old backup technologies like e-mail, phones and driving to a local store to help us get stuff done.