Wednesday, December 11, 2024

A Little Guidance Saves Time

On Monday I had to submit a purchase order request for some data quality assessment software. I have been at Sony for quite a few years but have never submitted a purchase order. This should have not been a time-sensitive matter but it took 2 weeks to get access to the system that allows me to submit purchase orders and the vendor started getting a little restless. Monday morning I received word that I had been granted access to our internal accounting system and felt excited to get this taken care of.

Having worked in software for decades, I didn't feel like I needed any extra training to use the accounting software. Then I logged into the system and discovered it to be a bit more complex than anticipated. I reached out to my contact in accounting who directed me to someone that could help me get the request completed. He couldn't meet immediately but I only needed to wait 30 minutes. When he became available, we jumped on a quick video call and I shared my screen with him. He then talked me through the process. We took about 10 minutes and everything got submitted correctly. The next day, the vendor successfully submitted the invoice.

As we walked through the steps necessary to submit the purchase order request, I realized I successfully filled in the correct information for 95% of what it needed. Having someone walk me through the process really streamlined things and helped me do it right the first time. You may be very skilled with technology but don't hesitate to ask for a little guidance for something you are doing for the first time. It may save you having to redo something because of a minor mistake. 

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