What Will Work Look Like after COVID-19?

We had a group weekly meeting today at work and the question came about what the office environment will look like after COVID-19. A year ago I worked for a company that felt it important to show up at the office every day. My being able to work from home one day per week was considered a very special circumstance. Now that everyone is working from home, people are questioning the old corporate culture. Furthermore a lot of people are much more effective working from home.

Recently we hired a new project manager and while some of us are effectively working from home, on-boarding a new team member is less than ideal. It takes a lot more mentoring and hand holding to get the new person up to speed. So how will this effect work after COVID-19?

 The meeting at work today was held over Microsoft Teams, which is a relatively new video conferencing application. With the large number of people using the service, there is a lot of innovation happening with the tool. Furthermore there are a number of other similar services that are advancing at an equally rapid pace. Some of the new features being offered are making video conferencing a much more viable option as a replacement for in-person meetings. So how will this effect work after COVID-19?

My wife and I went for a walk this evening and the topic of our cancelled vacation came up. This led to the discussion of whether or not I will need to travel as much for work. I had one year where I went to Japan something like 7 times. We don't think it will be necessary to ever fly that much in the future but are not quite sure. Will other people want to be travelling as much as they have in?

Unfortunately I don't have any answers. I could make a prediction but will most likely be wrong. I would like to believe that I will be able to work from home most days of the week. That would really help me rack up the ski days in winter. I would like to believe that I will still get all of those wonderful trips to the exotic country of Japan. Unfortunately that doesn't work with the scenario of working from home more often. Ultimately the current work environment is evolving and we are not done yet. Hopefully we can all look forward to those changes. While many people are filing for unemployment, I sincerely hope there is a place for everyone and think there will be. Of all the things I want to be right about the last one is the most important.

A Free Meal from Uber

A few days ago I got an e-mail from Uber telling me I had a free meal up to a $30 value simply because I have an account with them. I have to admit that since I have not been flying much, I have not needed their ride-share services. I did recently try a restaurant delivery service and enjoyed it and so I thought I would give Uber Eats a try this evening. The catalyst for doing so is because my wife is helping my oldest daughter drive to Alabama for graduate school and I didn't want to cook anything for myself this evening.

The e-mail made it really easy to get a meal as I just needed to click on it. The link took me to ubereats.com. I just had to log into my Uber account and it had all of my billing information. It even showed an old $5 credit I had from using the ride-share service earlier this year. Then I looked for a type of food I might want for dinner. That can be tougher than it sounds.

This evening I selected Greek food. I had up to a $30 credit and so I made sure to get plenty of extra food so I have a few more meals later in the week. After all, my wife won't be back until late Thursday evening and while I am not a bad cook, I am preoccupied with other activities . . . like watching movies, playing video games, and practicing the guitar. I picked up a gyro for this evening along with a salad for tomorrow. The total came to something like $20. As with all food-delivery services, there are other fees to be aware of and my $30 credit didn't cover any of them. Those added up to $10 and so I had to come up with a small sum of money. I knew I would and so that didn't surprise me.

I placed my order and did not feel like it needed to be rushed to my house. Selecting the take-your-time option took $1 off the delivery fee and my estimate is that it slowed down the order by a maximum of only 5 to 10 minutes. It still arrived 20 minutes before the expected delivery time. Then I watched the map with the status of my order. I finished up a few projects from work and just kept the map in the background on my 3rd monitor, glancing at it every few moments.

Eventually a car appeared on the map and it surprised me that the car headed away from my house. I couldn't figure out why until I realized the Uber driver was headed to the restaurant to pick up the order. Then he headed towards my house. He took a much different route than I would have taken but I learned something new, he got there faster than I would have. I will have to remember that route the next time I am in that part of town.

My meal arrived earlier than promised and that is always nice. Furthermore it was still warm. I ate the gyro and put the rest of the food in the refrigerator. Now I just need to hope my youngest daughter doesn't investigate it when she comes home from work.

I still prefer to go out to restaurants as opposed to take-out food. However during these times of COVID-19, I would rank my experience with Uber Eats very similar to that of Doordash. I think they are about equal in price and service. If you get a coupon in your e-mail, I highly suggest using it.

First Flight Since March 7

This weekend my wife and I braved air travel and headed to Ohio to visit our son and his family. It is the first flight I have been on since March 7. I have to say that I felt reluctant to get on the plane due to COVID-19. After taking the journey, the flight was probably the safest part of the trip.

Normally I would have had someone drop us off at the airport but our daughter had to go to work. We could have parked at the airport but instead opted to take the train to the airport. It meant a 1-mile walk to the train station but I don't mind the exercise and so we did that. In hindsight, we should have parked at the airport. We had to change trains and have a 29-minute wait for a different train line in downtown Salt Lake. Neither my wife nor I minded the wait for our next train. What we did mind was the lack of thought for others on the train. I am not a fan of masks but they are required on the train. Not everyone felt obligated to wear one and about half of the passengers didn't bother. Unfortunately the people that didn't wear masks are part of the demographic in Salt Lake at most risk for COVID-19. I couldn't wait to get to the airport and off that train. Once there, I made sure to use a liberal quantity of hand sanitizer. I hope it works.

The security line at the airport moved very quickly and we found ourselves at the Southwest Airline gates. We had an early boarding number and found a row 4 seats back. I put my wife at the window and I took the isle. Southwest is not loading the planes to capacity so they can ensure all middle seats on the flight are empty. I appreciate that. Furthermore you are required to wear a mask on the flight. If you have some medical condition that prevents you from wearing a mask, they won't let you on the plane. The only exception is young children under the age of 2.

The flight went well to Chicago. The 2 and a half hour flight is the longest I have worn a mask since COVID-19 started. I hated it but am not complaining because I want everyone around me to be wearing a mask. We landed in Chicago and had to continue wearing masks until we got a pizza at one of few open restaurants in the airport. Once we finished the meal, the masks went back on. I have to admit that the airport really felt like a scene out of a zombie apocalypse movie.

The flight from Chicago to Cleveland lasted only 45 minutes and went quickly. My son picked us up at the airport and we had a relatively short drive to his home. Once there I could reflect on my flight experience. I feel a lot more comfortable about flying but it is not something I want to do frequently. In other words, I won't be doing it for work any time soon. I don't think I will be using the train any time soon though and would discourage anyone from doing so until COVID-19 has been resolved.

Growing Importance of Video Editing

There are a number of changes that have taken place in the world because of COVID-19 and more changes are coming. One of the changes I have noticed recently is the growing importance of video editing skills. It used to be that specialists would be responsible for such tasks. Now more and more people are having to put together videos as we are restricted from meeting in person because of the pandemic.

I first noticed videos proliferating as a form of communication within my community in Utah. Once a month I am being sent a link to a video. That video is very high-quality and provides updates on the local COVID-19 situation along with a message of encouragement in dealing with all of the various situations we are facing.

Now I am starting to see a number of presentations being done at work with videos instead of PowerPoint. The reasons for this are many. Some people feel more comfortable creating a video instead of speaking live. Others are trying to ensure time constraints are followed. I'm also sure others feel that video allows for a more flashy presentation. Ultimately video has some distinct advantages with more and more people taking advantage of them.

Several years ago I started putting together videos as a self-improvement project. I figured it would be a nice skill to have and have put together 4 videos so far that are available on my YouTube channel. I am in the middle of writing the narration for my next video about when I sailed a 37-foot racing sailboat from Hawaii to Los Angeles many years ago. Hopefully I will have it finished soon.

Here are some of the lessons I have learned creating my videos and hopefully they will help you:

1. Find a video editing tool that works for you and stick with it. Most tools have a number of features and it takes a bit of time to discover the full capabilities of the software you have chosen. I prefer using the Mac over Windows and so I use iMovie as it comes preloaded on all Macs.
2. Try to continually improve on your work. When I went to put together my most recent video, I went back and reviewed my 3 previous videos and made notes on what I could to improve. My 2020 Yurt video is my favorite because I fixed quite a few shortcomings found in the other videos.
3. Have people help review your videos. One of the most difficult things for me is to ask for someone to review my videos. While most comments I get are how well they look, I cringe when people find problems with them. Unfortunately those are the comments that will help you improve. I have one of my coworkers who is great at this and provides very useful feedback. He isn't malicious but sincerely wants to help me improve my work.
   
4. You don't have to use all of the features in your video editing software in every video. When word processing software began widespread use, some users felt obligated to use every font possible in a single-page document. In the end, it detracted from the work. The same can be said of video editing software. You don't need to use all 50 video transitions in a single 2-minute video. Make sure the features you use add to your message and don't detract from it.
5. Keep track of the settings for what you did so you can use what works or make things better for your next video. I feel like every time I go to create the narration for my videos, I have to relearn what settings I used on the last one. Now I keep copious notes during the video creation process so I don't have to relearn the various tools I use. 
   

Hopefully these 5 tips help should you want to start creating your own videos. As I get more experience with my next video, I'm sure I will be able to provide more hints and tricks.

Video Conference Meeting with Lunch

One of the downsides to not attending meetings in the office is not being able to do lunch meetings. My personal belief is that lunch meetings are not very productive, however, they do reward the participants for attending a long meeting. They also have a benefit of allowing meeting attendees to spend a little personal time together and find out more about each other.

Today I had a several-hour long meeting that included lunch at the end. As I am in Utah and most of my coworkers are in the Bay Area, it is tough to eat lunch together during COVID-19. As a reward for sitting through the whole meeting, one of the department admins sent out gift certificates for Doordash. This is the first time I have used Doordash and so I needed to set up an account. Next I went in and added the coupon code from my office and saw that I had a $25 credit. You can kill yourself with $25 in fast food and so I thought I would see what other healthy choices exist.

I have to confess that I spent all free time during the lengthy meeting going through various menus of local restaurants. There are a number close by that I have never visited and so I had fun filling my cart with items and then erasing my order. Ultimately I decided on a local mid-priced restaurant that I know prepares excellent food. 30 minutes before the meeting ended, I clicked the purchase button. I had some of the $25 credit left over and added it to the recommended tip and submitted the order.

A map appeared on my computer and I could see the progress of my order. I saw when the order was completed at the restaurant and when it started driving towards my home. I thought it great to see the order come straight to my house. I guess that is what happens when you include a larger-than-recommended tip. 15 minutes later, the order was at my door and still very warm. My wife answered the door but the website also showed a picture of the order sitting on my front doorstep. I still had 15 minutes to go in my meeting. I didn't care, I just brought my laptop upstairs with my camera turned off.

I have to be very careful with how much and what food I eat. I ordered enough food for two people even though it was a single order for lunch. I split the meal in half and shared it with my wife. She loved sharing lunch with me and I appreciated involving her in my work meeting without anyone else in the meeting knowing she attended. We didn't discuss anything confidential and it was only for a few minutes but has to go down as one of my best lunch meetings ever.

If you are working from home but miss those lunch meetings where food is brought in for everyone, I highly recommend Doordash, Uber Eats, or some other form of delivered food. I will definitely remember this for future meetings. After the meeting finished, I made sure to send the department admin a heart-felt thank you.

Greyhound From the Comfort of my Own Home

One of the downsides of COVID-19 is that most movie theaters are closed. Sure there are plenty of older movies to watch but lately I have been wanting to see a new movie and last night I got the chance. Earlier in the day, I got an e-mail from Sony Pictures telling me I should watch their new film with Tom Hanks called Greyhound. I thought it might be about a bus trip at first and so I watched the trailer. Then I discovered it is about a naval destroyer escorting ships full of supplies across the North Atlantic at the onset of World War II. This fit right in with one of the themes of my recently completed video games.

Earlier in the day my wife told me that she wanted a date. I thought about doing a few things but COVID-19 makes it tough to go out, especially with the number of new cases in Utah getting larger every day. The movie looked like it would be a fun diversion and I knew we would have the house to ourselves. I also have a really great home theater setup complete with 7.1 surround sound and a nice-sized TV. I showed her the movie trailer and asked if she would enjoy the movie. She agreed that it would be a good watch and so we made it a date, literally.

After dinner we pulled out some popcorn, found some movie candy, and each got a cold-beverage. Then we headed down to our home theater room. Usually I stream all of my movies to my PlayStation 4 but Greyhound is only available on Apple TV+. There isn't an app for it on the PlayStation 4. At least I couldn't find one and so I had to go to plan B: run it from my laptop. Fortunately my surround-sound system has an HDMI port I can plug my laptop into and so I did that. Then I signed up for Apple TV+. They are offering a free 7-day trial and so I started with that. I did have to enter my credit-card information but will probably cancel the trial on Monday. Then I switched my sound settings so I didn't have to listen to my tiny laptop speakers and could hear everything through my home theater setup. Finally we started the movie.

Greyhound is only 91 minutes long and maximizes every second. There is the necessary character development at the beginning and then the movie jumps into the task: getting a number of ships across the Atlantic Ocean without the luxury of air cover for protection. You pretty much can tell what the movie is about from the movie trailer and it played exactly to my expectations.

I have to say I really enjoyed watching the movie from the comfort of my own home. I didn't have to worry about anyone kicking the back of my chair or making noise. In the middle of the movie, I paused it momentarily and didn't miss any actions while I made a refreshment break. I thoroughly enjoyed the movie and recommend it highly.

My wife and I took a walk around the neighborhood after the movie and stopped briefly to talk with our neighbors who work in the movie industry. They confirmed that the movie was originally intended to be released to theaters but switched to Apple TV+ because of COVID-19. I found it surprising that Sony Pictures would allow Apple to show the movie instead of their own streaming service or one of the other ones. I guess Apple TV+ is looking for content and paid the best price.

Had Greyhound been released in the theaters, my wife and I would definitely have paid the $20 (the price for 2 reserved seats in Utah) to go and see it. Instead I got to see it from the comfort of my own home for free, provided I remember to cancel my subscription. Thanks Apple!

Sometimes You have to Mow Your Own Lawn

Several years ago I paid a landscaping company to mow my lawn every week. It allowed me more free time on Saturday and only cost $20 per week. I don't have a small yard but it isn't that large either. For me the cost seemed pretty small and not only did they mow the grass but they took care of edging it as well. Then one day the landscaper knocked on my door and said I might want to increase the amount of water I was using as I had a few brown spots that needed attention. After he left, I went out and inspected my yard. I didn't have a few brown spots, I had large sections of dead grass that looked horrible. I discovered that one of the side benefits of mowing my own lawn is that I could continually monitor the state of the grass. I could see when I needed to increase the water as well as see where extra care needed to be taken with regards to weeds. Soon after I cut back on my landscaping service and used them just to do monthly fertilizer treatments. I still use them today and have the greenest grass in the neighborhood.

So what does mowing your own lawn have to do with computers? Well it is an analogy. Several months ago I started a new project at work. We use project managers or PMs to help keep track of all of the little details. I relied heavily on my PM to help me stay on top of all the technical details. Then she decided to take a job at another company and I had to take over all of the PM duties until we could find a replacement. Unfortunately I found out that I had been relying on her too much and the project was in a much worse state than I realized. It kind of felt like I started mowing my own lawn again and I didn't have a single green blade in the proverbial grass. I really had to step up and fix quite a few issues.

Several weeks after our PM left, we hired on a replacement and I had to figure out how to shift some of my new responsibilities to the new hire. I started with the simple things that would help her understand the scope of the project and how I could use her help to take care of the important but seemingly small details. I felt that I didn't want to turn too much over to her as I still had a lot of issues to fix. I'm glad I didn't rely too much on the new PM as she decided the job wasn't for her and left 3 weeks after she started.

Now the project is coming to a close and I have learned a lot. A good technical manager will delegate things to project managers but also follow-up on the details. I didn't need to micromanage but I should have been a lot more proactive about making sure stuff was getting done. It wasn't and I paid dearly for it. Some of the things I did to solve problems include daily status meetings. These don't need to be very long and ideally should be done standing up, which is why we call them stand-ups. I also talk more with the team members and ask about specific details for proposed solutions. I don't challenge the details but make sure I understand what is being proposed so that I can explain it to my management. Recently my boss told me that the changes I instituted have greatly improved the project and helped turn it from a failure to a success. All I could reply is, "Sometimes you have to mow your own lawn."