Linux Fixes Another Computer

One of my friends has been having computer problems and was about to go out and buy another computer. Rather than spending a lot of money, I had him bring the computer over so I could see if I couldn't fix the problem. Yesterday he dropped it off on the way to baseball practice when he briefly explained the issues he was having.

Windows XP wasn't recognizing the network card that was built into the computer. He went down to Best Buy where he talked with one of their "Geeks." He didn't have the computer with him and so the Geek asked several diagnostic questions. The conclusion was that the computer needed a new network card and so the Geek quickly found one for a really great price.

My friend brought the card home and installed it. He turned on the machine and installed the drivers for the new card. The new network card didn't work either. This means that the computer could not be used to browse the Internet which rendered it slightly more useful than a boat anchor (as a sailor, computers make really lousy boat anchors). So now it was my turn.

The first thing I did was go back to square one. I removed the new card the Geek had sold my friend and confirmed that Windows XP could not see the built-in network hardware. Then I put in the new card and went into the computer's BIOS to turn off the built-in network card. On his computer, it was as simple as hitting the "F1" key during the boot sequence and going to the "Advanced" menu option. Having two network cards in a computer is possible but sometimes they like to step on eachother's toes. It is advisable to have only one network card active when you are trying to debug problems like this.

Once again the network card was not recognized by Windows XP. This was a huge red flag. How do you know if the machine is bad when the the measuring device isn't working properly. In this case, the measuring device was the Windows XP operating system. I tried a simple experiment. I booted Linux from a CD. When you boot from a CD, it doesn't install anything on the hard drive and so you can test your machine's hardware without overwriting anything.

The CD takes a little bit longer than a hard drive to boot and so I went and got myself a sandwich while the computer thought about starting. Once it was up, I opened a browser window and could get to any number of websites just fine. This confirmed that it was Windows XP that needed help and not the hardware.

I told my friend that he had two options: He could reload Windows XP, which would probably fix everything, or he could install Linux. He picked up the machine this morning and will be installing Linux. I think that is a good decision.